DWA's training team provides excellent training that is Powerful, Practical and Effective.

• Best Practice In Housing Management
  Step-By-Step Guides To Improve Overall Performance
• Customer Service and Service Excellence
  Healthchecks And Practical Techniques To Use Immediately
• Community And Resident Empowerment Strategies
  Rules For Designing Relevant And Responsive Strategies That Work
• Service Improvement Made Easy
  Engaging And Thought Provoking. Changing Mindsets. Innovating
• Change Management Strategies
  How To Change People's Thinking, Attitudes And Behaviour
• All Aspects Of Good Governance
  Our Boardcheck Is A Powerful Tool For Improvement
• Negotiation Techniques
  Checklists That Develop Winning Strategies
• Problem Solving Techniques
  Learn How To Get A Huge Number of Good Ideas Quickly
• Crisis Management
  How To Manage A Crisis Quickly And Effectively
• Reputation Management
  Five Rules To Protect Your Corporate Reputation
• Risk Analysis And Risk Management
  Not Just One Off Risks But Sequences Of Events
• The Management Of Large Projects
  The Do's and Don'ts Of Coming In On Time And On Budget

PLUS

• DWA's "Getting The Job Done" Packages
  Our Workforce Development Programmes
  Our Management Development and Mentoring Schedules
• DWA's "Communications Toolbox"
  Presentation Skills – Developing Your Corporate Personality
  Plain Language And Effective Communication
  Developing Diversity Strategies And Managing Diversity